Returns & Exchanges
At Rollersnakes, we want to ensure you are stoked with your gear; if you are not 100% satisfied, you can return your items within 30 days for a full refund or exchange.
Check Eligibility
Ensure your items are in original, unused condition with all tags and packaging intact, including shrink-wrap on skate decks and original shoe boxes.
Complete the Form
Fill out the returns form included in your original shipment, specifying whether you require an exchange for a different size or a full refund to your original payment method.
Pack and Ship
Securely package your items and send them back to our warehouse using a tracked courier service to ensure your return reaches our team safely.
Processing and Refund
Once our team inspects your return, we will process your refund or dispatch your exchange items within 3-5 working days, notifying you via email.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing